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Error: Code 408 - The web server took longer than its time allowed to process the request. This is often caused by heavy web traffic to the server.


How to fix the Web Error Code Error 408 Request Timed Out

This article features error number Code 408, commonly known as Request Timed Out described as The web server took longer than its time allowed to process the request. This is often caused by heavy web traffic to the server.


About Status Codes

When you receive web error codes, you may either be having client or server issues. The problem could be related to browser or settings that are blocking your connection, or it can be any other issues related to the server you are trying to access.

To explain the problem further, here are some useful information about web error codes, their symptoms, causes and repair methods.


Definitions (Beta)

Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem. This is a work in progress, so sometimes we might define the word incorrectly, so feel free to skip this section!

  • Process - This tag is about operating system processes
  • Request - A request is a message sent by a source to another object.
  • Server - A server is a running instance of a software application capable of accepting requests from a client and giving responses accordingly.
  • Time - Measuring the time it takes to perform an operation
  • Traffic - Term used to refer to the amount or flow of data around a network or website
  • Web - Use this tag for general questions related to all aspects of the world wide web
  • Web traffic - Web traffic is the amount of data sent and received by visitors to a web site.

Symptoms of Code 408 - Request Timed Out

Web error codes are also known as http status codes. There are five different classes of http status codes and they always start with the following digits, depending on what kind of error was encountered by the user. These are also the symptoms of the error that the user is experiencing. To explain further, here are the status codes.

4xx: Client Error
This error is sent back to the user when it is a client-side error. The user receives notifications of a bad request, content not found or unauthorized access to the content or something to that effect.
400 - Bad Request
401 - Unauthorized
402 - Payment Required
403 - Forbidden
404 - Not Found
405 - Method Not Allowed
406 - Not Accepted
407 - Proxy Authentication Required
408 - Request Timeout
409 - Conflict
410 - Gone
411 - Length Required
412 - Precondition Failed
413 - Request Entity Too Large
414 - Request-URI Too Long
415 - Unsupported Media Type
416 - Request Range Not Satisfied
417 - Expectation Failed


Fix Request Timed Out (Error Error 408)
(For illustrative purposes only)



Causes of Request Timed Out - Error 408

4XX codes are caused by the user or settings from the user's side. The request was not understood by the server because of wrong address bar entry, incorrect syntax, unstable connection or erroneous OS.


Repair Methods

There are particular troubleshooting steps for particular Web Error codes. However, there are also generalized repair methods users can perform when faced with these kinds of errors.

If a repair method works for you, please click the upvote button to the left of the answer, this will let other users know which repair method is currently working the best.

Please note: Neither ErrorVault.com nor it's writers claim responsibility for the results of the actions taken from employing any of the repair methods listed on this page - you complete these steps at your own risk.

up vote 3 down vote accepted
  • There are also times when you manually enter the URL of a site you wish to explore. If you are getting errors after doing this, check the URL you just entered on the address bar if you are indeed accessing the correct address. If not, correct the items you typed incorrectly.
  • You may also check for any unwanted characters on the codes and script by Debug Application Codes and Scripts. If you don't have any idea how to do it, you may check this resource to do that.
  • You may also try to Refresh website. Sometimes, the error you are getting is an old error which has not gone away and a simple refresh by clicking F5 may do the job.
When accessing a site, data gets stored in the browser cache. Sometimes, you have tried fixing a web error but the same message appears on your browser. In such cases, you need to clear your browser cache to get rid of the annoying message. Here are ways to do that in different kinds of browsers:
  • On Google Chrome
    • Open Chrome and click the three dots on the upper right portion of your browser
    • Click More Tools and then Click Clear browsing data.
    • You may choose to delete everything or just a certain browsing period.
    • Check the boxes beside Cookies and other site data and Cached images and files.
    • Finally, click Clear data.
  • On Edge
    • Click the ... it is the rightmost button just beneath the close button.
    • Scroll down and Click Settings.
    • Look for Clear browsing data, and click Choose what to clear button.
    • It will give you option to choose which type of data you want to clear, just put a check mark on the items you want to include, then click Clear.
  • On Mozilla
    • Go to History menu and select Clear Recent History.
    • You may click the Alt button if the menu bar is hidden.
    • You will see a dropdown menu where you can select the period or range you want to delete, click your selection.
    • You can click on Details to choose what to clear, whether it be the entire cache or other items.
    • Once selected, click Clear now and then reboot the browser to let changes take effect.
  • If you want to check log files, you may do so by first ensuring that you are logged into the web server computer as an Administrator.
  • Click Start, then Settings, then click Control Panel.
  • Open Administrator Tools and then double-click Internet Services Manager.
  • Select the website from the list of different served sites.
  • Right click the website and then point your mouse to Properties.
  • Select Website tab and then click Properties. On it, you will see General Properties tab. On the bottom of the window, you may see the location of the log files generated.
  • Open log files using WordPad, any text file viewer or Microsoft Word.
  • Here, you should be able to analyze where you got the errors while accessing a server.
For Windows 7
  • Search for Windows Updates on the search bar.
  • Click enter when it comes up on the search results.
  • Check recent updates and click Uninstall updates on recent dates when the error began happening.
For Windows 8 and Windows 10
  • Press the window key and the letter X simultaneously to open Settings
  • When you get to Windows settings, click Update & Security.
  • Click view installed update history, then Uninstall updates.
  • Sometimes, additional Extensions may give you Web Error Codes.
  • Uninstall Extensions you recently installed by going to your browser settings and then clicking More Tools.
  • You will see extensions than had been installed on your browser, choose the latest addition which you suspected caused the problem you are having.
  • This troubleshooting is normally handled by the site admin. If that is you, then you need to have an understanding of Web server configurations.
  • You may check which web server is running your site by using URL or domain checkers. You just need to enter the site address and analyze the results that you will get.
  • You may also check for broken links by right clicking the webpage and clicking on Inspect. This should give you the code to the site on the right side. You may check each anchor text and see if the links connected to them are still live.
Other languages:

Wie beheben Fehler 408 (Anfrage mit Zeitüberschreitung) - Der Webserver brauchte länger als erlaubt, um die Anfrage zu verarbeiten. Dies wird oft durch starken Webverkehr zum Server verursacht.
Come fissare Errore 408 (Richiesta scaduta scaduta) - Il server web ha impiegato più tempo del tempo consentito per elaborare la richiesta. Questo è spesso causato da un intenso traffico web verso il server.
Hoe maak je Fout 408 (Verzoek time-out) - De webserver heeft meer tijd nodig gehad om het verzoek te verwerken dan toegestaan. Dit wordt vaak veroorzaakt door zwaar webverkeer naar de server.
Comment réparer Erreur 408 (La demande a expiré) - Le serveur Web a mis plus de temps que prévu pour traiter la demande. Cela est souvent causé par un trafic Web important vers le serveur.
어떻게 고치는 지 오류 408 (요청 시간 초과) - 웹 서버가 요청을 처리하는 데 허용된 시간보다 오래 걸렸습니다. 이는 종종 서버에 대한 과도한 웹 트래픽으로 인해 발생합니다.
Como corrigir o Erro 408 (Solicitação de tempo esgotado) - O servidor da web demorou mais do que o tempo permitido para processar a solicitação. Isso geralmente é causado por tráfego pesado da web para o servidor.
Hur man åtgärdar Fel 408 (Timeout för begäran) - Webbservern tog längre tid än det tog att behandla begäran. Detta orsakas ofta av tung webbtrafik till servern.
Как исправить Ошибка 408 (Время ожидания запроса истекло) - Веб-серверу потребовалось больше времени для обработки запроса. Это часто вызвано интенсивным веб-трафиком на сервер.
Jak naprawić Błąd 408 (Przekroczono limit czasu żądania) - Przetworzenie żądania przez serwer WWW trwało dłużej niż pozwala na to jego czas. Jest to często spowodowane dużym ruchem sieciowym na serwerze.
Cómo arreglar Error 408 (Solicitud agotada) - El servidor web tardó más de lo permitido en procesar la solicitud. A menudo, esto se debe a un gran tráfico web hacia el servidor.




The Author About The Author: Phil Hart has been a Microsoft Community Contributor since 2010. With a current point score over 100,000, they've contributed more than 3000 answers in the Microsoft Support forums and have created almost 200 new help articles in the Technet Wiki.


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Last Updated:
19/03/23 07:07 : A Windows 7 user voted that repair method 7 worked for them.

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Applies To: Windows 10, Windows 8.1, Windows 7, Windows Vista, Windows XP, Windows 2000

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