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Error: Code 2111 - Fatal Application Error. This error message is caused by having Trend Micro Anti-Virus installed on the local workstation where you are trying to run Rosetta Stone. To run Rosetta Stone you must disable Trend Micro Anti-virus.


How to fix the Runtime Code 2111 Fatal Application Error

This article features error number Code 2111, commonly known as Fatal Application Error described as Fatal Application Error. This error message is caused by having Trend Micro Anti-Virus installed on the local workstation where you are trying to run Rosetta Stone. To run Rosetta Stone you must disable Trend Micro Anti-virus.


About Runtime Code 2111

Runtime Code 2111 happens when Rosetta Stone fails or crashes whilst it's running, hence its name. It doesn't necessarily mean that the code was corrupt in some way, but just that it did not work during its run-time. This kind of error will appear as an annoying notification on your screen unless handled and corrected. Here are symptoms, causes and ways to troubleshoot the problem.


Definitions (Beta)

Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem. This is a work in progress, so sometimes we might define the word incorrectly, so feel free to skip this section!

  • Local - A tag for questions about accessing resources local to a given runtime environment or network.
  • Message - Facebook messages, JavaScript messages, mobile messages Android, iOS, windows-phone, etc.
  • Rosetta stone - Encouraging users to solve a challenge using as many different languages as they know
  • Trend - A trend is the general drift or tendency in a set of data.
  • Virus - A computer virus is a computer program that can replicate itself and spread from one computer to another

Symptoms of Code 2111 - Fatal Application Error

Runtime errors happen without warning. The error message can come up the screen anytime Rosetta Stone is run. In fact, the error message or some other dialogue box can come up again and again if not addressed early on.

There may be instances of files deletion or new files appearing. Though this symptom is largely due to virus infection, it can be attributed as a symptom for runtime error, as virus infection is one of the causes for runtime error. User may also experience a sudden drop in internet connection speed, yet again, this is not always the case.


Fix Fatal Application Error (Error Code 2111)
(For illustrative purposes only)



Causes of Fatal Application Error - Code 2111

During software design, programmers code anticipating the occurrence of errors. However, there are no perfect designs, as errors can be expected even with the best program design. Glitches can happen during runtime if a certain error is not experienced and addressed during design and testing.

Runtime errors are generally caused by incompatible programs running at the same time. It may also occur because of memory problem, a bad graphics driver or virus infection. Whatever the case may be, the problem must be resolved immediately to avoid further problems. Here are ways to remedy the error.


Repair Methods

Runtime errors may be annoying and persistent, but it is not totally hopeless, repairs are available. Here are ways to do it.

If a repair method works for you, please click the upvote button to the left of the answer, this will let other users know which repair method is currently working the best.

Please note: Neither ErrorVault.com nor it's writers claim responsibility for the results of the actions taken from employing any of the repair methods listed on this page - you complete these steps at your own risk.

When you get a runtime error, keep in mind that it is happening due to programs that are conflicting with each other. The first thing you can do to resolve the problem is to stop these conflicting programs.
  • Open Task Manager by clicking Ctrl-Alt-Del at the same time. This will let you see the list of programs currently running.
  • Go to the Processes tab and stop the programs one by one by highlighting each program and clicking the End Process buttom.
  • You will need to observe if the error message will reoccur each time you stop a process.
  • Once you get to identify which program is causing the error, you may go ahead with the next troubleshooting step, reinstalling the application.
Using Control Panel
  • For Windows 7, click the Start Button, then click Control panel, then Uninstall a program
  • For Windows 8, click the Start Button, then scroll down and click More Settings, then click Control panel > Uninstall a program.
  • For Windows 10, just type Control Panel on the search box and click the result, then click Uninstall a program
  • Once inside Programs and Features, click the problem program and click Update or Uninstall.
  • If you chose to update, then you will just need to follow the prompt to complete the process, however if you chose to Uninstall, you will follow the prompt to uninstall and then re-download or use the application's installation disk to reinstall the program.
Using Other Methods
  • For Windows 7, you may find the list of all installed programs when you click Start and scroll your mouse over the list that appear on the tab. You may see on that list utility for uninstalling the program. You may go ahead and uninstall using utilities available in this tab.
  • For Windows 10, you may click Start, then Settings, then choose Apps.
  • Scroll down to see the list of Apps and features installed in your computer.
  • Click the Program which is causing the runtime error, then you may choose to uninstall or click Advanced options to reset the application.
Virus infection causing runtime error on your computer must immediately be prevented, quarantined or deleted. Make sure you update your virus program and run a thorough scan of the computer or, run Windows update so you can get the latest virus definition and fix.
You might be getting the error because of an update, like the MS Visual C++ package which might not be installed properly or completely. What you can do then is to uninstall the current package and install a fresh copy.
  • Uninstall the package by going to Programs and Features, find and highlight the Microsoft Visual C++ Redistributable Package.
  • Click Uninstall on top of the list, and when it is done, reboot your computer.
  • Download the latest redistributable package from Microsoft then install it.
You might also be experiencing runtime error because of a very low free space on your computer.
  • You should consider backing up your files and freeing up space on your hard drive
  • You can also clear your cache and reboot your computer
  • You can also run Disk Cleanup, open your explorer window and right click your main directory (this is usually C: )
  • Click Properties and then click Disk Cleanup
If the error is related to a bad graphics driver, then you may do the following:
  • Open your Device Manager, locate the graphics driver
  • Right click the video card driver then click uninstall, then restart your computer
If the error you are getting is related to the Internet Explorer, you may do the following:
  1. Reset your browser.
    • For Windows 7, you may click Start, go to Control Panel, then click Internet Options on the left side. Then you can click Advanced tab then click the Reset button.
    • For Windows 8 and 10, you may click search and type Internet Options, then go to Advanced tab and click Reset.
  2. Disable script debugging and error notifications.
    • On the same Internet Options window, you may go to Advanced tab and look for Disable script debugging
    • Put a check mark on the radio button
    • At the same time, uncheck the "Display a Notification about every Script Error" item and then click Apply and OK, then reboot your computer.
If these quick fixes do not work, you can always backup files and run repair reinstall on your computer. However, you can do that later when the solutions listed here did not do the job.
Other languages:

Wie beheben Fehler 2111 (Schwerwiegender Anwendungsfehler) - Schwerwiegender Anwendungsfehler. Diese Fehlermeldung wird dadurch verursacht, dass Trend Micro Anti-Virus auf der lokalen Arbeitsstation installiert ist, auf der Sie Rosetta Stone ausführen möchten. Um Rosetta Stone auszuführen, müssen Sie Trend Micro Antivirus deaktivieren.
Come fissare Errore 2111 (Errore irreversibile dell'applicazione) - Errore irreversibile dell'applicazione. Questo messaggio di errore è causato dall'installazione di Trend Micro Anti-Virus sulla workstation locale su cui si sta tentando di eseguire Rosetta Stone. Per eseguire Rosetta Stone è necessario disabilitare l'antivirus Trend Micro.
Hoe maak je Fout 2111 (Fatale toepassingsfout) - Fatale toepassingsfout. Deze foutmelding wordt veroorzaakt doordat Trend Micro Anti-Virus is geïnstalleerd op het lokale werkstation waarop u Rosetta Stone probeert uit te voeren. Om Rosetta Stone te gebruiken, moet u Trend Micro Anti-virus uitschakelen.
Comment réparer Erreur 2111 (Erreur d'application fatale) - Erreur d'application fatale. Ce message d'erreur est dû au fait que Trend Micro Anti-Virus est installé sur le poste de travail local sur lequel vous essayez d'exécuter Rosetta Stone. Pour exécuter Rosetta Stone, vous devez désactiver Trend Micro Anti-virus.
어떻게 고치는 지 오류 2111 (치명적인 애플리케이션 오류) - 치명적인 응용 프로그램 오류입니다. 이 오류 메시지는 Rosetta Stone을 실행하려는 로컬 워크스테이션에 Trend Micro Anti-Virus가 설치되어 있기 때문에 발생합니다. Rosetta Stone을 실행하려면 Trend Micro 안티바이러스를 비활성화해야 합니다.
Como corrigir o Erro 2111 (Erro fatal de aplicativo) - Erro fatal de aplicativo. Essa mensagem de erro é causada por ter o Trend Micro Anti-Virus instalado na estação de trabalho local onde você está tentando executar o Rosetta Stone. Para executar o Rosetta Stone, você deve desativar o antivírus Trend Micro.
Hur man åtgärdar Fel 2111 (Allvarligt programfel) - Dödligt applikationsfel. Detta felmeddelande orsakas av att Trend Micro Anti-Virus är installerat på den lokala arbetsstationen där du försöker köra Rosetta Stone. För att köra Rosetta Stone måste du inaktivera Trend Micro Anti-virus.
Как исправить Ошибка 2111 (Неустранимая ошибка приложения) - Неустранимая ошибка приложения. Это сообщение об ошибке вызвано тем, что Антивирус Trend Micro установлен на локальной рабочей станции, на которой вы пытаетесь запустить Rosetta Stone. Чтобы запустить Rosetta Stone, необходимо отключить антивирус Trend Micro.
Jak naprawić Błąd 2111 (Krytyczny błąd aplikacji) - Krytyczny błąd aplikacji. Ten komunikat o błędzie jest spowodowany zainstalowaniem programu Trend Micro Anti-Virus na lokalnej stacji roboczej, na której próbujesz uruchomić program Rosetta Stone. Aby uruchomić Rosetta Stone, musisz wyłączyć program antywirusowy Trend Micro.
Cómo arreglar Error 2111 (Error de aplicación fatal) - Error de aplicación fatal. Este mensaje de error se debe a que Trend Micro Anti-Virus está instalado en la estación de trabajo local donde está intentando ejecutar Rosetta Stone. Para ejecutar Rosetta Stone, debe desactivar Trend Micro Anti-virus.




The Author About The Author: Phil Hart has been a Microsoft Community Contributor since 2010. With a current point score over 100,000, they've contributed more than 3000 answers in the Microsoft Support forums and have created almost 200 new help articles in the Technet Wiki.


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