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Error: Code 2871 - Microsoft Office Access is unable to create a data access page using the codepage selected in Web Options.@The codepage may not be installed on your system.@Please install the codepage, or select a different one in Web Options.@1@@@1.


How to fix the Runtime Code 2871 Microsoft Access Error 2871

This article features error number Code 2871, commonly known as Microsoft Access Error 2871 described as Microsoft Office Access is unable to create a data access page using the codepage selected in Web Options.@The codepage may not be installed on your system.@Please install the codepage, or select a different one in Web Options.@1@@@1.


About Runtime Code 2871

Runtime Code 2871 happens when Microsoft Access fails or crashes whilst it's running, hence its name. It doesn't necessarily mean that the code was corrupt in some way, but just that it did not work during its run-time. This kind of error will appear as an annoying notification on your screen unless handled and corrected. Here are symptoms, causes and ways to troubleshoot the problem.


Definitions (Beta)

Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem. This is a work in progress, so sometimes we might define the word incorrectly, so feel free to skip this section!

  • Access - DO NOT USE this tag for Microsoft Access, use [ms-access] instead
  • Data access - Data access typically refers to software and activities related to storing, retrieving, or acting on data housed in a database or other repository.
  • Install - Installation or setup of a program including drivers, plugins, etc. is the act of putting the program onto a computer system so that it can be executed.
  • Options - Options are various choices or courses of action available to someone in a particular situation.
  • Select - Select is a common keyword used to query data
  • Selected - This is a general tag used when talking about one or more GUI elements that isare selected by the user.
  • System - System may refer to a set of interdependent components; Low level infrastructure like the operating system from a high language point of view or an object or function for accessing the previous
  • Web - Use this tag for general questions related to all aspects of the world wide web
  • Access - Microsoft Access, also known as Microsoft Office Access, is a database management system from Microsoft that commonly combines the relational Microsoft JetACE Database Engine with a graphical user interface and software-development tools
  • Microsoft access - Microsoft Access, also known as Microsoft Office Access, is a database management system from Microsoft that commonly combines the relational Microsoft JetACE Database Engine with a graphical user interface and software-development tools
  • Codepage - Code page is another term for character encoding
  • Microsoft office - Microsoft Office is a proprietary collection of desktop applications intended to be used by knowledge workers for Windows and Macintosh computers

Symptoms of Code 2871 - Microsoft Access Error 2871

Runtime errors happen without warning. The error message can come up the screen anytime Microsoft Access is run. In fact, the error message or some other dialogue box can come up again and again if not addressed early on.

There may be instances of files deletion or new files appearing. Though this symptom is largely due to virus infection, it can be attributed as a symptom for runtime error, as virus infection is one of the causes for runtime error. User may also experience a sudden drop in internet connection speed, yet again, this is not always the case.


Fix Microsoft Access Error 2871 (Error Code 2871)
(For illustrative purposes only)



Causes of Microsoft Access Error 2871 - Code 2871

During software design, programmers code anticipating the occurrence of errors. However, there are no perfect designs, as errors can be expected even with the best program design. Glitches can happen during runtime if a certain error is not experienced and addressed during design and testing.

Runtime errors are generally caused by incompatible programs running at the same time. It may also occur because of memory problem, a bad graphics driver or virus infection. Whatever the case may be, the problem must be resolved immediately to avoid further problems. Here are ways to remedy the error.


Repair Methods

Runtime errors may be annoying and persistent, but it is not totally hopeless, repairs are available. Here are ways to do it.

If a repair method works for you, please click the upvote button to the left of the answer, this will let other users know which repair method is currently working the best.

Please note: Neither ErrorVault.com nor it's writers claim responsibility for the results of the actions taken from employing any of the repair methods listed on this page - you complete these steps at your own risk.

When you get a runtime error, keep in mind that it is happening due to programs that are conflicting with each other. The first thing you can do to resolve the problem is to stop these conflicting programs.
  • Open Task Manager by clicking Ctrl-Alt-Del at the same time. This will let you see the list of programs currently running.
  • Go to the Processes tab and stop the programs one by one by highlighting each program and clicking the End Process buttom.
  • You will need to observe if the error message will reoccur each time you stop a process.
  • Once you get to identify which program is causing the error, you may go ahead with the next troubleshooting step, reinstalling the application.
Using Control Panel
  • For Windows 7, click the Start Button, then click Control panel, then Uninstall a program
  • For Windows 8, click the Start Button, then scroll down and click More Settings, then click Control panel > Uninstall a program.
  • For Windows 10, just type Control Panel on the search box and click the result, then click Uninstall a program
  • Once inside Programs and Features, click the problem program and click Update or Uninstall.
  • If you chose to update, then you will just need to follow the prompt to complete the process, however if you chose to Uninstall, you will follow the prompt to uninstall and then re-download or use the application's installation disk to reinstall the program.
Using Other Methods
  • For Windows 7, you may find the list of all installed programs when you click Start and scroll your mouse over the list that appear on the tab. You may see on that list utility for uninstalling the program. You may go ahead and uninstall using utilities available in this tab.
  • For Windows 10, you may click Start, then Settings, then choose Apps.
  • Scroll down to see the list of Apps and features installed in your computer.
  • Click the Program which is causing the runtime error, then you may choose to uninstall or click Advanced options to reset the application.
Virus infection causing runtime error on your computer must immediately be prevented, quarantined or deleted. Make sure you update your virus program and run a thorough scan of the computer or, run Windows update so you can get the latest virus definition and fix.
You might be getting the error because of an update, like the MS Visual C++ package which might not be installed properly or completely. What you can do then is to uninstall the current package and install a fresh copy.
  • Uninstall the package by going to Programs and Features, find and highlight the Microsoft Visual C++ Redistributable Package.
  • Click Uninstall on top of the list, and when it is done, reboot your computer.
  • Download the latest redistributable package from Microsoft then install it.
You might also be experiencing runtime error because of a very low free space on your computer.
  • You should consider backing up your files and freeing up space on your hard drive
  • You can also clear your cache and reboot your computer
  • You can also run Disk Cleanup, open your explorer window and right click your main directory (this is usually C: )
  • Click Properties and then click Disk Cleanup
If the error is related to a bad graphics driver, then you may do the following:
  • Open your Device Manager, locate the graphics driver
  • Right click the video card driver then click uninstall, then restart your computer
If the error you are getting is related to the Internet Explorer, you may do the following:
  1. Reset your browser.
    • For Windows 7, you may click Start, go to Control Panel, then click Internet Options on the left side. Then you can click Advanced tab then click the Reset button.
    • For Windows 8 and 10, you may click search and type Internet Options, then go to Advanced tab and click Reset.
  2. Disable script debugging and error notifications.
    • On the same Internet Options window, you may go to Advanced tab and look for Disable script debugging
    • Put a check mark on the radio button
    • At the same time, uncheck the "Display a Notification about every Script Error" item and then click Apply and OK, then reboot your computer.
If these quick fixes do not work, you can always backup files and run repair reinstall on your computer. However, you can do that later when the solutions listed here did not do the job.
Other languages:

Wie beheben Fehler 2871 (Microsoft Access-Fehler 2871) - Microsoft Office Access kann keine Datenzugriffsseite mit der in den Weboptionen ausgewählten Codepage erstellen.@Die Codepage ist möglicherweise nicht auf Ihrem System installiert.@Bitte installieren Sie die Codepage oder wählen Sie eine andere in den Weboptionen aus.@1@@@ 1.
Come fissare Errore 2871 (Errore di Microsoft Access 2871) - Microsoft Office Access non è in grado di creare una pagina di accesso ai dati utilizzando la tabella codici selezionata in Opzioni Web.@La tabella codici potrebbe non essere installata sul sistema.@Installare la tabella codici o selezionarne una diversa in Opzioni Web.@1@@@ 1.
Hoe maak je Fout 2871 (Microsoft Access-fout 2871) - Microsoft Office Access kan geen gegevenstoegangspagina maken met behulp van de codepagina die is geselecteerd in Webopties.@De codepagina is mogelijk niet geïnstalleerd op uw systeem.@Installeer de codepagina of selecteer een andere in Webopties.@1@@@ 1.
Comment réparer Erreur 2871 (Erreur d'accès Microsoft 2871) - Microsoft Office Access ne parvient pas à créer une page d'accès aux données à l'aide de la page de codes sélectionnée dans Options Web.@La page de codes n'est peut-être pas installée sur votre système.@Veuillez installer la page de codes ou sélectionnez-en une autre dans Options Web.@1@@@ 1.
어떻게 고치는 지 오류 2871 (마이크로소프트 액세스 오류 2871) - Microsoft Office Access는 웹 옵션에서 선택한 코드 페이지를 사용하여 데이터 액세스 페이지를 만들 수 없습니다.@코드 페이지가 시스템에 설치되어 있지 않을 수 있습니다.@코드 페이지를 설치하거나 웹 옵션에서 다른 코드 페이지를 선택하십시오.@1@@@ 1.
Como corrigir o Erro 2871 (Erro 2871 do Microsoft Access) - O Microsoft Office Access não pode criar uma página de acesso a dados usando a página de código selecionada em Opções da Web. @ A página de código pode não estar instalada em seu sistema. @ Instale a página de código ou selecione outra em Opções da Web. @ 1 @@@ 1
Hur man åtgärdar Fel 2871 (Microsoft Access-fel 2871) - Microsoft Office Access kan inte skapa en datatillgångssida med den kodsida som valts i webbalternativ.@Kodsidan kanske inte är installerad på ditt system.@Installera kodsidan eller välj en annan i webbalternativ.@1 @@@ 1.
Как исправить Ошибка 2871 (Ошибка Microsoft Access 2871) - Microsoft Office Access не может создать страницу доступа к данным с использованием кодовой страницы, выбранной в параметрах Интернета. @ Возможно, кодовая страница не установлена ​​в вашей системе. @ Установите кодовую страницу или выберите другую в параметрах Интернета. @ 1 @@@ 1.
Jak naprawić Błąd 2871 (Błąd Microsoft Access 2871) - Microsoft Office Access nie może utworzyć strony dostępu do danych przy użyciu strony kodowej wybranej w Opcjach sieci Web.@Strona kodowa może nie być zainstalowana w Twoim systemie.@Zainstaluj stronę kodową lub wybierz inną w Opcjach sieci Web.@1@@@ 1.
Cómo arreglar Error 2871 (Error 2871 de Microsoft Access) - Microsoft Office Access no puede crear una página de acceso a datos utilizando la página de códigos seleccionada en Opciones web. @ Es posible que la página de códigos no esté instalada en su sistema. @ Instale la página de códigos o seleccione una diferente en Opciones web. @ 1 @@@ 1.




The Author About The Author: Phil Hart has been a Microsoft Community Contributor since 2010. With a current point score over 100,000, they've contributed more than 3000 answers in the Microsoft Support forums and have created almost 200 new help articles in the Technet Wiki.


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