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Error: Code 2281 - Output format information is missing. There appears to be a problem with your Microsoft Office Access installation. Please reinstall Microsoft Office Access or contact your system administrator or help desk representative.@@@2@1@9015@1.


How to fix the Runtime Code 2281 Output format information is missing

This article features error number Code 2281, commonly known as Output format information is missing described as Output format information is missing. There appears to be a problem with your Microsoft Office Access installation. Please reinstall Microsoft Office Access or contact your system administrator or help desk representative.@@@2@1@9015@1.


About Runtime Code 2281

Runtime Code 2281 happens when Microsoft Access fails or crashes whilst it's running, hence its name. It doesn't necessarily mean that the code was corrupt in some way, but just that it did not work during its run-time. This kind of error will appear as an annoying notification on your screen unless handled and corrected. Here are symptoms, causes and ways to troubleshoot the problem.


Definitions (Beta)

Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem. This is a work in progress, so sometimes we might define the word incorrectly, so feel free to skip this section!

  • Access - DO NOT USE this tag for Microsoft Access, use [ms-access] instead
  • Administrator - An administrator account is a user account on an operating system which allow make changes that can affect other users including, but not limited to, the creation and restriction of user accounts, change operating system options including security settings, install software and drivers, access all files.
  • Contact - A person who may be approached for information or assistance or the action of communicating with someone, typically in order to give or receive information.
  • Format - It may refer to text formatting, content format, file format, document file format, etc.
  • Installation - The process of installation is the deployment of an application onto a device for future execution and use.
  • Output - The externally observable consequences of calling a program on some input
  • System - System may refer to a set of interdependent components; Low level infrastructure like the operating system from a high language point of view or an object or function for accessing the previous
  • Access - Microsoft Access, also known as Microsoft Office Access, is a database management system from Microsoft that commonly combines the relational Microsoft JetACE Database Engine with a graphical user interface and software-development tools
  • Microsoft office - Microsoft Office is a proprietary collection of desktop applications intended to be used by knowledge workers for Windows and Macintosh computers

Symptoms of Code 2281 - Output format information is missing

Runtime errors happen without warning. The error message can come up the screen anytime Microsoft Access is run. In fact, the error message or some other dialogue box can come up again and again if not addressed early on.

There may be instances of files deletion or new files appearing. Though this symptom is largely due to virus infection, it can be attributed as a symptom for runtime error, as virus infection is one of the causes for runtime error. User may also experience a sudden drop in internet connection speed, yet again, this is not always the case.


Fix Output format information is missing (Error Code 2281)
(For illustrative purposes only)



Causes of Output format information is missing - Code 2281

During software design, programmers code anticipating the occurrence of errors. However, there are no perfect designs, as errors can be expected even with the best program design. Glitches can happen during runtime if a certain error is not experienced and addressed during design and testing.

Runtime errors are generally caused by incompatible programs running at the same time. It may also occur because of memory problem, a bad graphics driver or virus infection. Whatever the case may be, the problem must be resolved immediately to avoid further problems. Here are ways to remedy the error.


Repair Methods

Runtime errors may be annoying and persistent, but it is not totally hopeless, repairs are available. Here are ways to do it.

If a repair method works for you, please click the upvote button to the left of the answer, this will let other users know which repair method is currently working the best.

Please note: Neither ErrorVault.com nor it's writers claim responsibility for the results of the actions taken from employing any of the repair methods listed on this page - you complete these steps at your own risk.

up vote 1 down vote accepted
Using Control Panel
  • For Windows 7, click the Start Button, then click Control panel, then Uninstall a program
  • For Windows 8, click the Start Button, then scroll down and click More Settings, then click Control panel > Uninstall a program.
  • For Windows 10, just type Control Panel on the search box and click the result, then click Uninstall a program
  • Once inside Programs and Features, click the problem program and click Update or Uninstall.
  • If you chose to update, then you will just need to follow the prompt to complete the process, however if you chose to Uninstall, you will follow the prompt to uninstall and then re-download or use the application's installation disk to reinstall the program.
Using Other Methods
  • For Windows 7, you may find the list of all installed programs when you click Start and scroll your mouse over the list that appear on the tab. You may see on that list utility for uninstalling the program. You may go ahead and uninstall using utilities available in this tab.
  • For Windows 10, you may click Start, then Settings, then choose Apps.
  • Scroll down to see the list of Apps and features installed in your computer.
  • Click the Program which is causing the runtime error, then you may choose to uninstall or click Advanced options to reset the application.
When you get a runtime error, keep in mind that it is happening due to programs that are conflicting with each other. The first thing you can do to resolve the problem is to stop these conflicting programs.
  • Open Task Manager by clicking Ctrl-Alt-Del at the same time. This will let you see the list of programs currently running.
  • Go to the Processes tab and stop the programs one by one by highlighting each program and clicking the End Process buttom.
  • You will need to observe if the error message will reoccur each time you stop a process.
  • Once you get to identify which program is causing the error, you may go ahead with the next troubleshooting step, reinstalling the application.
Virus infection causing runtime error on your computer must immediately be prevented, quarantined or deleted. Make sure you update your virus program and run a thorough scan of the computer or, run Windows update so you can get the latest virus definition and fix.
You might be getting the error because of an update, like the MS Visual C++ package which might not be installed properly or completely. What you can do then is to uninstall the current package and install a fresh copy.
  • Uninstall the package by going to Programs and Features, find and highlight the Microsoft Visual C++ Redistributable Package.
  • Click Uninstall on top of the list, and when it is done, reboot your computer.
  • Download the latest redistributable package from Microsoft then install it.
You might also be experiencing runtime error because of a very low free space on your computer.
  • You should consider backing up your files and freeing up space on your hard drive
  • You can also clear your cache and reboot your computer
  • You can also run Disk Cleanup, open your explorer window and right click your main directory (this is usually C: )
  • Click Properties and then click Disk Cleanup
If the error is related to a bad graphics driver, then you may do the following:
  • Open your Device Manager, locate the graphics driver
  • Right click the video card driver then click uninstall, then restart your computer
If the error you are getting is related to the Internet Explorer, you may do the following:
  1. Reset your browser.
    • For Windows 7, you may click Start, go to Control Panel, then click Internet Options on the left side. Then you can click Advanced tab then click the Reset button.
    • For Windows 8 and 10, you may click search and type Internet Options, then go to Advanced tab and click Reset.
  2. Disable script debugging and error notifications.
    • On the same Internet Options window, you may go to Advanced tab and look for Disable script debugging
    • Put a check mark on the radio button
    • At the same time, uncheck the "Display a Notification about every Script Error" item and then click Apply and OK, then reboot your computer.
If these quick fixes do not work, you can always backup files and run repair reinstall on your computer. However, you can do that later when the solutions listed here did not do the job.
Other languages:

Wie beheben Fehler 2281 (Informationen zum Ausgabeformat fehlen) - Informationen zum Ausgabeformat fehlen. Es scheint ein Problem mit Ihrer Microsoft Office Access-Installation vorzuliegen. Bitte installieren Sie Microsoft Office Access neu oder wenden Sie sich an Ihren Systemadministrator oder Helpdesk-Mitarbeiter.@@@2@1@9015@1.
Come fissare Errore 2281 (Mancano le informazioni sul formato di output) - Mancano le informazioni sul formato di output. Sembra che ci sia un problema con l'installazione di Microsoft Office Access. Reinstallare Microsoft Office Access o contattare l'amministratore di sistema o il rappresentante dell'help desk.@@@2@1@9015@1.
Hoe maak je Fout 2281 (Informatie over uitvoerformaat ontbreekt) - Informatie over het uitvoerformaat ontbreekt. Er lijkt een probleem te zijn met uw Microsoft Office Access-installatie. Installeer Microsoft Office Access opnieuw of neem contact op met uw systeembeheerder of helpdeskmedewerker.@@@2@1@9015@1.
Comment réparer Erreur 2281 (Les informations sur le format de sortie sont manquantes) - Les informations sur le format de sortie sont manquantes. Il semble y avoir un problème avec votre installation de Microsoft Office Access. Veuillez réinstaller Microsoft Office Access ou contactez votre administrateur système ou le représentant du service d'assistance.@@@2@1@9015@1.
어떻게 고치는 지 오류 2281 (출력 형식 정보가 누락되었습니다.) - 출력 형식 정보가 누락되었습니다. Microsoft Office Access 설치에 문제가 있는 것 같습니다. Microsoft Office Access를 다시 설치하거나 시스템 관리자 또는 헬프 데스크 담당자에게 문의하십시오.@@@2@1@9015@1.
Como corrigir o Erro 2281 (Faltam informações sobre o formato de saída) - Faltam informações sobre o formato de saída. Parece haver um problema com a instalação do Microsoft Office Access. Reinstale o Microsoft Office Access ou entre em contato com o administrador do sistema ou representante do help desk. @@@ 2 @ 1 @ 9015 @ 1.
Hur man åtgärdar Fel 2281 (Information om utdataformat saknas) - Information om utdataformat saknas. Det verkar vara ett problem med din Microsoft Office Access -installation. Installera om Microsoft Office Access eller kontakta systemadministratören eller helpdeskrepresentanten. @@@ 2@1@9015@1.
Как исправить Ошибка 2281 (Информация о формате вывода отсутствует) - Информация о формате вывода отсутствует. Похоже, возникла проблема с установкой Microsoft Office Access. Переустановите Microsoft Office Access или обратитесь к системному администратору или представителю службы поддержки. @@@ 2 @ 1 @ 9015 @ 1.
Jak naprawić Błąd 2281 (Brak informacji o formacie wyjściowym) - Brak informacji o formacie wyjściowym. Wygląda na to, że wystąpił problem z instalacją Microsoft Office Access. Zainstaluj ponownie Microsoft Office Access lub skontaktuj się z administratorem systemu lub przedstawicielem pomocy technicznej.@@@2@1@9015@1.
Cómo arreglar Error 2281 (Falta la información del formato de salida) - Falta información sobre el formato de salida. Parece haber un problema con la instalación de Microsoft Office Access. Vuelva a instalar Microsoft Office Access o comuníquese con el administrador del sistema o el representante de la mesa de ayuda. @@@ 2 @ 1 @ 9015 @ 1.




The Author About The Author: Phil Hart has been a Microsoft Community Contributor since 2010. With a current point score over 100,000, they've contributed more than 3000 answers in the Microsoft Support forums and have created almost 200 new help articles in the Technet Wiki.


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Last Updated:
30/04/24 08:43 : A Windows 10 user voted that repair method 2 worked for them.

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Article ID: ACX09314EN

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