How to fix the Runtime Code -13 NOTPREINSTALLEDONNT

Symptoms of Code -13 - NOTPREINSTALLEDONNT

Runtime errors happen without warning. The error message can come up the screen anytime DirectX is run. In fact, the error message or some other dialogue box can come up again and again if not addressed early on.

There may be instances of files deletion or new files appearing. Though this symptom is largely due to virus infection, it can be attributed as a symptom for runtime error, as virus infection is one of the causes for runtime error. User may also experience a sudden drop in internet connection speed, yet again, this is not always the case.

(For illustrative purposes only)

Causes of NOTPREINSTALLEDONNT - Code -13

During software design, programmers code anticipating the occurrence of errors. However, there are no perfect designs, as errors can be expected even with the best program design. Glitches can happen during runtime if a certain error is not experienced and addressed during design and testing.

Runtime errors are generally caused by incompatible programs running at the same time. It may also occur because of memory problem, a bad graphics driver or virus infection. Whatever the case may be, the problem must be resolved immediately to avoid further problems. Here are ways to remedy the error.

Repair Methods

Runtime errors may be annoying and persistent, but it is not totally hopeless, repairs are available. Here are ways to do it.

If a repair method works for you, please click the upvote button to the left of the answer, this will let other users know which repair method is currently working the best.

Please note: Neither ErrorVault.com nor it's writers claim responsibility for the results of the actions taken from employing any of the repair methods listed on this page - you complete these steps at your own risk.

Method 1 - Close Conflicting Programs

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When you get a runtime error, keep in mind that it is happening due to programs that are conflicting with each other. The first thing you can do to resolve the problem is to stop these conflicting programs.

• Open Task Manager by clicking Ctrl-Alt-Del at the same time. This will let you see the list of programs currently running.
• Go to the Processes tab and stop the programs one by one by highlighting each program and clicking the End Process buttom.
• You will need to observe if the error message will reoccur each time you stop a process.
• Once you get to identify which program is causing the error, you may go ahead with the next troubleshooting step, reinstalling the application.

Method 2 - Update / Reinstall Conflicting Programs

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Using Control Panel

• For Windows 7, click the Start Button, then click Control panel, then Uninstall a program
• For Windows 8, click the Start Button, then scroll down and click More Settings, then click Control panel > Uninstall a program.
• For Windows 10, just type Control Panel on the search box and click the result, then click Uninstall a program
• Once inside Programs and Features, click the problem program and click Update or Uninstall.
• If you chose to update, then you will just need to follow the prompt to complete the process, however if you chose to Uninstall, you will follow the prompt to uninstall and then re-download or use the application's installation disk to reinstall the program.

Using Other Methods

• For Windows 7, you may find the list of all installed programs when you click Start and scroll your mouse over the list that appear on the tab. You may see on that list utility for uninstalling the program. You may go ahead and uninstall using utilities available in this tab.
• For Windows 10, you may click Start, then Settings, then choose Apps.
• Scroll down to see the list of Apps and features installed in your computer.
• Click the Program which is causing the runtime error, then you may choose to uninstall or click Advanced options to reset the application.

Method 3 - Update your Virus protection program or download and install the latest Windows Update

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Virus infection causing runtime error on your computer must immediately be prevented, quarantined or deleted. Make sure you update your virus program and run a thorough scan of the computer or, run Windows update so you can get the latest virus definition and fix.

Method 4 - Re-install Runtime Libraries

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You might be getting the error because of an update, like the MS Visual C++ package which might not be installed properly or completely. What you can do then is to uninstall the current package and install a fresh copy.

• Uninstall the package by going to Programs and Features, find and highlight the Microsoft Visual C++ Redistributable Package.
• Click Uninstall on top of the list, and when it is done, reboot your computer.
• Download the latest redistributable package from Microsoft then install it.

Method 5 - Run Disk Cleanup

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You might also be experiencing runtime error because of a very low free space on your computer.

• You should consider backing up your files and freeing up space on your hard drive
• You can also clear your cache and reboot your computer
• You can also run Disk Cleanup, open your explorer window and right click your main directory (this is usually C: )
• Click Properties and then click Disk Cleanup

Method 6 - Reinstall Your Graphics Driver

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If the error is related to a bad graphics driver, then you may do the following:

• Open your Device Manager, locate the graphics driver
• Right click the video card driver then click uninstall, then restart your computer

Method 7 - IE related Runtime Error

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If the error you are getting is related to the Internet Explorer, you may do the following:

1. Reset your browser.
• For Windows 7, you may click Start, go to Control Panel, then click Internet Options on the left side. Then you can click Advanced tab then click the Reset button.
• For Windows 8 and 10, you may click search and type Internet Options, then go to Advanced tab and click Reset.
2. Disable script debugging and error notifications.
• On the same Internet Options window, you may go to Advanced tab and look for Disable script debugging
• Put a check mark on the radio button
• At the same time, uncheck the "Display a Notification about every Script Error" item and then click Apply and OK, then reboot your computer.

If these quick fixes do not work, you can always backup files and run repair reinstall on your computer. However, you can do that later when the solutions listed here did not do the job.

Other languages:

Wie beheben Fehler -13 (NICHT VORINSTALLEDONNT) - NICHT VORINSTALLEDONNT. Setup hat festgestellt, dass es DirectX in Windows NT nicht installieren konnte, da es eine früher installierte Version nicht erkannte. Setup überprüft die Version von Windows NT, und wenn es Windows NT 4.0 oder höher erkennt, erwartet es eine frühere
Come fissare Errore -13 (NON PREINSTALLATO NON) - NON PREINSTALLATO. Il programma di installazione ha rilevato che non è stato possibile installare DirectX in Windows NT perché non ha rilevato una versione precedente installata in precedenza. L'installazione controlla la versione di Windows NT e, se rileva Windows NT 4.0 o successivo, si aspetta una versione precedente
Hoe maak je Fout -13 (NIET VOORGENSTALLEERDON) - NIET VOORGENSTALLEERD. Setup heeft gedetecteerd dat het DirectX niet in Windows NT kon installeren omdat het geen eerdere versie detecteerde die eerder was geïnstalleerd. Setup controleert de versie van Windows NT, en als het Windows NT 4.0 of hoger detecteert, verwacht het een eerdere
Comment réparer Erreur -13 (NONPRÉINSTALLÉDONNT) - NONPRÉINSTALLÉDONNT. Le programme d'installation a détecté qu'il ne pouvait pas installer DirectX dans Windows NT car il n'a pas détecté de version antérieure précédemment installée. Le programme d'installation vérifie la version de Windows NT et s'il détecte Windows NT 4.0 ou une version ultérieure, il attend une version antérieure
어떻게 고치는 지 오류 -13 (사전 설치되지 않음) - 사전 설치되지 않았습니다. 설치 프로그램은 이전에 설치된 이전 버전을 감지하지 못했기 때문에 Windows NT에 DirectX를 설치할 수 없음을 감지했습니다. 설치 프로그램은 Windows NT 버전을 확인하고 Windows NT 4.0 이상을 감지하면 이전 버전을 예상합니다.
Como corrigir o Erro -13 (NOTPREINSTALLEDONNT) - NOTPREINSTALLEDONNT. A instalação detectou que não foi possível instalar o DirectX no Windows NT porque não detectou uma versão anterior instalada anteriormente. A instalação verifica a versão do Windows NT e, se detectar o Windows NT 4.0 ou posterior, espera uma versão anterior
Hur man åtgärdar Fel -13 (INTE FÖRINSTALLERAT) - INTE FÖRINSTALLERAD INTE. Setup upptäckte att den inte kunde installera DirectX i Windows NT eftersom den inte upptäckte en tidigare version som tidigare installerats. Setup kontrollerar versionen av Windows NT, och om den upptäcker Windows NT 4.0 eller senare förväntar den sig en tidigare
Как исправить Ошибка -13 (НЕ ПРЕДУСТАНОВЛЕННО) - НЕ ПРЕДУСТАНОВЛЕН Программа установки обнаружила, что не может установить DirectX в Windows NT, поскольку не обнаружила ранее установленную более раннюю версию. Программа установки проверяет версию Windows NT и при обнаружении Windows NT 4.0 или более поздней версии ожидает более ранней версии.
Jak naprawić Błąd -13 (NIE ZAINSTALOWANO WSTĘPNIE) - NIE ZAINSTALOWANO WSTĘPNIE NIE. Instalator wykrył, że nie może zainstalować DirectX w systemie Windows NT, ponieważ nie wykrył wcześniej zainstalowanej wersji. Instalator sprawdza wersję systemu Windows NT i jeśli wykryje system Windows NT 4.0 lub nowszy, spodziewa się wcześniejszej
Cómo arreglar Error -13 (NOTPREINSTALLEDONNT) - NOTPREINSTALLEDONNT. El programa de instalación detectó que no pudo instalar DirectX en Windows NT porque no detectó una versión anterior instalada previamente. El programa de instalación comprueba la versión de Windows NT y, si detecta Windows NT 4.0 o posterior, espera una versión anterior.

About The Author: Phil Hart has been a Microsoft Community Contributor since 2010. With a current point score over 100,000, they've contributed more than 3000 answers in the Microsoft Support forums and have created almost 200 new help articles in the Technet Wiki.

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