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Error: Code 2503 - Error 2503 called RunScript when not work in progress. the error code occurs when trying to install or update Adobe Reader.


How to fix the Runtime Code 2503 Error 2503 called RunScript when not work in progress

This article features error number Code 2503, commonly known as Error 2503 called RunScript when not work in progress described as Error 2503 called RunScript when not work in progress. the error code occurs when trying to install or update Adobe Reader.


About Runtime Code 2503

Runtime Code 2503 happens when Adobe Acrobat fails or crashes whilst it's running, hence its name. It doesn't necessarily mean that the code was corrupt in some way, but just that it did not work during its run-time. This kind of error will appear as an annoying notification on your screen unless handled and corrected. Here are symptoms, causes and ways to troubleshoot the problem.


Definitions (Beta)

Here we list some definitions for the words contained in your error, in an attempt to help you understand your problem. This is a work in progress, so sometimes we might define the word incorrectly, so feel free to skip this section!

  • Adobe - Adobe Systems is a software company headquartered in San Jose, California, USA
  • Adobe reader - Adobe Reader is a free application for viewing, printing and filling PDF documents.
  • Error code - An error code is a value returned to provide context on why an error occurred
  • Install - Installation or setup of a program including drivers, plugins, etc. is the act of putting the program onto a computer system so that it can be executed.
  • Progress - A progress bar or progress window is a component in a not necessarily graphical user interface used to convey the progress of a task, such as a download or file transfer
  • Reader - Reader specifies a software that can read files of a specific format or a hardware gadget that can read some memory card or similar device.

Symptoms of Code 2503 - Error 2503 called RunScript when not work in progress

Runtime errors happen without warning. The error message can come up the screen anytime Adobe Acrobat is run. In fact, the error message or some other dialogue box can come up again and again if not addressed early on.

There may be instances of files deletion or new files appearing. Though this symptom is largely due to virus infection, it can be attributed as a symptom for runtime error, as virus infection is one of the causes for runtime error. User may also experience a sudden drop in internet connection speed, yet again, this is not always the case.


Fix Error 2503 called RunScript when not work in progress (Error Code 2503)
(For illustrative purposes only)



Causes of Error 2503 called RunScript when not work in progress - Code 2503

During software design, programmers code anticipating the occurrence of errors. However, there are no perfect designs, as errors can be expected even with the best program design. Glitches can happen during runtime if a certain error is not experienced and addressed during design and testing.

Runtime errors are generally caused by incompatible programs running at the same time. It may also occur because of memory problem, a bad graphics driver or virus infection. Whatever the case may be, the problem must be resolved immediately to avoid further problems. Here are ways to remedy the error.


Repair Methods

Runtime errors may be annoying and persistent, but it is not totally hopeless, repairs are available. Here are ways to do it.

If a repair method works for you, please click the upvote button to the left of the answer, this will let other users know which repair method is currently working the best.

Please note: Neither ErrorVault.com nor it's writers claim responsibility for the results of the actions taken from employing any of the repair methods listed on this page - you complete these steps at your own risk.

up vote 1 down vote accepted
Virus infection causing runtime error on your computer must immediately be prevented, quarantined or deleted. Make sure you update your virus program and run a thorough scan of the computer or, run Windows update so you can get the latest virus definition and fix.
When you get a runtime error, keep in mind that it is happening due to programs that are conflicting with each other. The first thing you can do to resolve the problem is to stop these conflicting programs.
  • Open Task Manager by clicking Ctrl-Alt-Del at the same time. This will let you see the list of programs currently running.
  • Go to the Processes tab and stop the programs one by one by highlighting each program and clicking the End Process buttom.
  • You will need to observe if the error message will reoccur each time you stop a process.
  • Once you get to identify which program is causing the error, you may go ahead with the next troubleshooting step, reinstalling the application.
Using Control Panel
  • For Windows 7, click the Start Button, then click Control panel, then Uninstall a program
  • For Windows 8, click the Start Button, then scroll down and click More Settings, then click Control panel > Uninstall a program.
  • For Windows 10, just type Control Panel on the search box and click the result, then click Uninstall a program
  • Once inside Programs and Features, click the problem program and click Update or Uninstall.
  • If you chose to update, then you will just need to follow the prompt to complete the process, however if you chose to Uninstall, you will follow the prompt to uninstall and then re-download or use the application's installation disk to reinstall the program.
Using Other Methods
  • For Windows 7, you may find the list of all installed programs when you click Start and scroll your mouse over the list that appear on the tab. You may see on that list utility for uninstalling the program. You may go ahead and uninstall using utilities available in this tab.
  • For Windows 10, you may click Start, then Settings, then choose Apps.
  • Scroll down to see the list of Apps and features installed in your computer.
  • Click the Program which is causing the runtime error, then you may choose to uninstall or click Advanced options to reset the application.
You might be getting the error because of an update, like the MS Visual C++ package which might not be installed properly or completely. What you can do then is to uninstall the current package and install a fresh copy.
  • Uninstall the package by going to Programs and Features, find and highlight the Microsoft Visual C++ Redistributable Package.
  • Click Uninstall on top of the list, and when it is done, reboot your computer.
  • Download the latest redistributable package from Microsoft then install it.
You might also be experiencing runtime error because of a very low free space on your computer.
  • You should consider backing up your files and freeing up space on your hard drive
  • You can also clear your cache and reboot your computer
  • You can also run Disk Cleanup, open your explorer window and right click your main directory (this is usually C: )
  • Click Properties and then click Disk Cleanup
If the error is related to a bad graphics driver, then you may do the following:
  • Open your Device Manager, locate the graphics driver
  • Right click the video card driver then click uninstall, then restart your computer
If the error you are getting is related to the Internet Explorer, you may do the following:
  1. Reset your browser.
    • For Windows 7, you may click Start, go to Control Panel, then click Internet Options on the left side. Then you can click Advanced tab then click the Reset button.
    • For Windows 8 and 10, you may click search and type Internet Options, then go to Advanced tab and click Reset.
  2. Disable script debugging and error notifications.
    • On the same Internet Options window, you may go to Advanced tab and look for Disable script debugging
    • Put a check mark on the radio button
    • At the same time, uncheck the "Display a Notification about every Script Error" item and then click Apply and OK, then reboot your computer.
If these quick fixes do not work, you can always backup files and run repair reinstall on your computer. However, you can do that later when the solutions listed here did not do the job.
Other languages:

Wie beheben Fehler 2503 (Fehler 2503 rief RunScript auf, wenn nicht in Bearbeitung) - Fehler 2503 rief RunScript auf, wenn nicht in Bearbeitung. der Fehlercode tritt auf, wenn Sie versuchen, Adobe Reader zu installieren oder zu aktualisieren.
Come fissare Errore 2503 (Errore 2503 chiamato RunScript quando non funziona in corso) - Errore 2503 chiamato RunScript quando non è in corso. il codice di errore si verifica quando si tenta di installare o aggiornare Adobe Reader.
Hoe maak je Fout 2503 (Fout 2503 genaamd RunScript wanneer er geen werk in uitvoering is) - Fout 2503 genaamd RunScript wanneer er geen werk in uitvoering is. de foutcode treedt op wanneer u Adobe Reader probeert te installeren of bij te werken.
Comment réparer Erreur 2503 (Erreur 2503 appelée RunScript lorsqu'il n'est pas en cours de travail) - L'erreur 2503 a appelé RunScript lorsqu'il n'est pas en cours de travail. le code d'erreur se produit lors de la tentative d'installation ou de mise à jour d'Adobe Reader.
어떻게 고치는 지 오류 2503 (작업이 진행 중이 아닐 때 RunScript라는 오류 2503) - 작업이 진행 중이 아닐 때 RunScript라는 오류 2503이 발생했습니다. Adobe Reader를 설치하거나 업데이트하려고 할 때 오류 코드가 발생합니다.
Como corrigir o Erro 2503 (Erro 2503 chamado RunScript quando não há trabalho em andamento) - Erro 2503 chamado RunScript quando não há trabalho em andamento. o código de erro ocorre ao tentar instalar ou atualizar o Adobe Reader.
Hur man åtgärdar Fel 2503 (Fel 2503 anropade RunScript när inte arbete pågår) - Fel 2503 kallas RunScript när det inte pågår. felkoden uppstår när du försöker installera eller uppdatera Adobe Reader.
Как исправить Ошибка 2503 (Ошибка 2503 называется RunScript, когда работа не выполняется) - Ошибка 2503 вызывала RunScript, когда не выполнялась работа. код ошибки возникает при попытке установить или обновить Adobe Reader.
Jak naprawić Błąd 2503 (Błąd 2503 o nazwie RunScript, gdy praca nie jest w toku) - Błąd 2503 o nazwie RunScript, gdy praca nie jest w toku. kod błędu pojawia się podczas próby zainstalowania lub aktualizacji programu Adobe Reader.
Cómo arreglar Error 2503 (Error 2503 llamado RunScript cuando no hay trabajo en progreso) - Error 2503 llamado RunScript cuando no hay trabajo en progreso. el código de error se produce al intentar instalar o actualizar Adobe Reader.




The Author About The Author: Phil Hart has been a Microsoft Community Contributor since 2010. With a current point score over 100,000, they've contributed more than 3000 answers in the Microsoft Support forums and have created almost 200 new help articles in the Technet Wiki.


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Last Updated:
23/11/23 05:23 : A Windows 10 user voted that repair method 1 worked for them.

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